Ting Reviews

Ting has an overall rating of 4.5 based on 28 reviews. Customer feedback on Ting is mixed: Ting reviewers highlight positive aspects like affordable pricing, flexible plans, good customer service and reliable coverage, which strongly appeal to budget-conscious consumers, light data users, and those seeking flexible mobile plans. However, Ting is often criticized for its limited device selection, inconsistent data speeds, lack of international options and occasional billing issues.

4.5/5.0

28 reviews

5 Stars

15

4 Stars

7

3 Stars

1

2 Stars

2

1 Star

0

All Ting Reviews (28)
neva_Mccormick77
May 26, 2026
"Pretty reliable, outages don’t happen much"
I’ve been using Ting for a while now, and it’s been solid. I’ve had a couple outages here and there, but they’re not super common and they usually don’t last too long. It’s annoying when it happens, of course, but overall it’s been way better than what I had before.
FrancisMoore_92
May 22, 2026
"Clear bills and no weird surprises!!!"
I’ve been using Ting for a bit now, and the billing has been really easy to follow!!! It pretty much shows exactly what I used and what I’m paying for, which I really appreciate. So far, I haven’t had any random fees show up out of nowhere or anything like that!!! The only reason I’d give it 4 stars instead of 5 is that the bill layout on mobile could be a little cleaner, but overall it feels fair, simple, and upfront!!!
ChristinaNabors
April 21, 2026
"Ting made the refund process easy"
I reached out to Ting after an issue with my bill, i was expecting them to make it right with a refund. Thankfully, they handled it quickly. Support was clear, there wasn’t any annoying back and forth, and the money came back within a few days. I was worried it would turn into a hassle, but it really didn’t. Glad they took care of it.
DavidBrown
April 20, 2026
"SIM was simple, but the eSIM had me pausing for a bit"
Overall, everything ended up working just fine, so I don’t really have any major complaints. The regular SIM was very straightforward and easy to get going, pretty much exactly what I expected. The eSIM worked too, but I’ll admit the setup took me a minute to figure out and felt a little confusing at first. Once I got through the steps, though, it was fine and has been working without any issues.
Adrian-bolding
April 14, 2026
"From what I remember, the hotspot was..."
From what I remember, the hotspot was steady most of the time. It did slow down a bit at night, but nothing too annoying, at least not that I really noticed.
AmyMurtha
April 03, 2026
"I had to cancel my Ting service after..."
I had to cancel my Ting service after moving, i was kind of expecting it to be a hassle. To be fair, it ended up being straightforward once I found the cancel option in my account, and the confirmation email came through right away.
I did have to poke around a little to find the right page, which was mildly annoying. But I’ll give them credit: no weird fees, no pushy back-and-forth, and no drawn-out process. So yeah, 4 stars from me.
theresa.Wilder
March 30, 2026
"No weird fees or contract games"
I’ve been using ting for a bit now, i really like that there’s no contract hassle or anything like that. The bill is, you know, actually easy to understand each month, and I haven’t had random fees popping up out of nowhere. It’s just nice to know what I’m paying for without having to call someone and ask what’s going on. Simple and honest, which is basically all I wanted
SamuelRoberts
March 27, 2026
"I got my Ting SIM activated in just..."
I got my Ting SIM activated in just a few minutes, which surprised me. The steps were straightforward, and my phone started working right away. I kept waiTing for some catch or random issue to pop up, like companies sometimes do to make you contact support, but nothing weird happened. Smooth experience overall.
hello_josefina780
March 22, 2026
"Calls are actually clear every time"
So far, I haven’t had any dropped calls, which is what I expected to happen at some point. But nope, the calls have been clear every time.
joanne.Rash
March 19, 2026
"Easy app to use"
I’ve been using the ting app for a while now, it’s straightforward. I can check my usage, pay my bill, and make changes without hunting through a bunch of menus. Isn’t that kind of the whole point of an app like this? It also loads quickly, which I definitely appreciate.
gloria_Paille71
March 17, 2026
"Speed’s been steady for me"
I’ve had Ting at home for a few months now and it’s been solid. The speed seems to stay about the same all day, even later when things used to slow way down with my old setup. I haven’t had issues with streaming or work calls, which was the main thing after what happened before. Overall I’m happy with it so far.
hello_irene210
March 15, 2026
"Flexible enough for how my usage changes"
My usage tends to go up and down in predictable patterns, so when I noticed it dropping again, I figured changing my plan might be a hassle. It actually wasn’t at all. I switched to a better fit easily, and for now it works well for me.
Emily_bullock96
March 10, 2026
"I had a question about my bill..."
I had a question about my bill and reached out to ting support. they got back to me a lot faster than I expected, and it didn’t turn into some long back-and-forth. They just explained things clearly and got it sorted. I really appreciate when a company treats customers fairly and doesn’t make getting help harder than it needs to be.
james-Griffith
March 07, 2026
"Support was genuinely useful"
I reached out for help and got a quick, straightforward answer. No runaround, just useful support that solved what I needed.
hello_erica115
February 28, 2026
"My old phone worked right away"
I popped it into my old unlocked phone and it worked right away with no issues. Super easy setup, i’d recommend it to a friend if they needed something simple that just works.
Jeff.webb
February 25, 2026
"Roaming was better than I figured it would be"
I used Ting while traveling around Spain and Portugal for about a week or so, and it went smoother than I expected. I’d had roaming headaches with other carriers before, so I was kind of expecTing at least a little hassle.
Texts came through pretty much right away, maps worked whenever I needed to get around, and I only had to poke around in my phone setTings maybe once. Data wasn’t blazing fast in every spot, but for looking things up, navigaTing, and travel basics, it was totally fine.
The bill afterward was easy to understand too, and I didn’t notice any random surprise charges. Overall, I’d say I was happy with how it worked.
ADAMS
February 16, 2026
"Porting my number was honestly simple"
I moved my old number over to Ting and, yeah, it really only took about 10 minutes. I know people like to complain that porting numbers is always a headache, but that just wasn’t my experience. No weird issues, no long wait, it just went through.
robert_Raisley77
January 27, 2026
"Easy to manage my account"
My Ting account is really easy to deal with. I can change things fast. Bills are easy to find. Usage is simple to check. I don’t have to dig around forever. It’s way less frustrating than my old provider
EugeniaPetersen
January 19, 2026
"Easy site, no real hassle"
Ting was easy to poke around on. I found the plan stuff and phone info without having to click a million things, which was nice.
Checkout was smooth too, and I didn’t feel like anything weird was hidden or confusing. I’m not super techy or anything, so that made it a lot less annoying. Clean site overall, I’d use it again.
JeanGreen
January 02, 2026
"Install Took a Bit, But Fiber’s Working Great!!"
The fiber is working really well now, so I’m happy with that!! The install just ended up taking longer than I was originally told, which was a little frustrating. The tech was really nice, though. I did have to call twice to get updates, but everything is up and running now.

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Ting Q&A

What made you choose ting over similar businesses?

blackgoose457
June 27, 2019

“My old TPO service left the region and switched customers to Ting. However, they proved to be terribly expensive for even light to moderate usage. Would NOT recommend.”

Is ting a scam or a legit company?

blackkoala364
June 27, 2019

“Not a scam but VERY expensive. Your usage is metered and even light usage of phone calls, text, data is likely to be higher than most other services.”

Where can i go to get the sim card here in san diego, california

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